Fighting forConsumer Rights

CRC - Consumer Rights Commission is dedicated to protecting and advocating for consumer rights across Pakistan. We work tirelessly to ensure fair treatment, quality services, and justice for all consumers.

Healthcare & Dispensary Services
Clean Drinking Water Initiatives
Government Collaboration
Consumer Protection & Advocacy

Need Immediate Assistance?

Call us now for consumer rights support

500+
Cases Resolved
24/7
Support Available
10+
Years Experience
100%
Commitment

About CRC

Consumer Rights Commission is Pakistan's leading advocacy organization, dedicated to protecting and empowering consumers across the nation.

🎯

Our Mission

To safeguard consumer rights across Pakistan by providing advocacy, support, and solutions for healthcare, clean water access, and fair trade practices. We work tirelessly to ensure every Pakistani consumer receives quality services and fair treatment.

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Our Vision

A Pakistan where every consumer enjoys their fundamental rights, has access to quality healthcare and clean drinking water, and can trust in fair business practices backed by transparent government policies.

Our Core Values

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Justice

We believe in fair treatment and equal rights for all consumers, regardless of their background or economic status.

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Transparency

We maintain open communication and clear processes in all our advocacy efforts and government collaborations.

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Empowerment

We empower consumers with knowledge, resources, and support to stand up for their rights and demand quality services.

What We Do

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Healthcare Advocacy

Working with dispensaries and healthcare facilities to ensure quality medical services and affordable healthcare for all communities.

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Clean Water Initiatives

Collaborating with the Government of Pakistan to provide clean, safe drinking water access to underserved communities.

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Government Relations

Building strong partnerships with government agencies to implement policies that protect and benefit consumers nationwide.

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Consumer Protection

Providing legal support, advocacy, and resources to consumers facing unfair treatment, fraud, or substandard services.

Join Our Mission

Together, we can create a Pakistan where consumer rights are respected and protected. Your voice matters in building a fairer society.

📞
Call Us
0331-8889924
Available
24/7 Support

Our Projects

Discover the impactful projects we've completed across Pakistan, improving lives and protecting consumer rights.

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Healthcare
PKR 2.5M

Lahore Dispensary Quality Improvement Initiative

Comprehensive quality improvement program for 15 dispensaries in Lahore, ensuring better healthcare services and patient rights protection.

Duration:8 months
Location:Lahore, Punjab
Completed:March 2024
View Project Details
💧
Water & Sanitation
PKR 8.5M

Clean Water Access Project - Karachi South

Large-scale clean water initiative providing safe drinking water access to 50,000 residents in underserved areas of Karachi South.

Duration:12 months
Location:Karachi South, Sindh
Completed:January 2024
View Project Details
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Advocacy & Education
PKR 5.2M

National Consumer Rights Awareness Campaign

Nationwide campaign educating consumers about their rights, legal protections, and how to seek redress for unfair business practices.

Duration:6 months
Location:Nationwide
Completed:December 2023
View Project Details

Project Impact

Our projects have created lasting positive change across Pakistan, benefiting thousands of consumers and communities.

50K+
People Served
15+
Districts Covered
25M+
Project Value (PKR)
100%
Success Rate
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Healthcare

2 Projects
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Water & Sanitation

1 Project
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Advocacy & Education

1 Project
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Government Relations

1 Project
🛡️

Consumer Protection

1 Project

Join Our Volunteers

Be part of Pakistan's largest consumer rights movement. Make a difference in your community while gaining valuable experience and skills.

500+

Active Volunteers

50K+

People Helped

25+

Cities Covered

95%

Satisfaction Rate

Volunteer Opportunities

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Community Health Advocate

Help spread awareness about healthcare rights and support dispensary improvement initiatives.

Time Commitment:10-15 hours/month
Location:Major Cities
Required Skills:
CommunicationCommunity EngagementHealth Awareness
Apply for This Role
⚖️

Legal Aid Assistant

Assist consumers with legal documentation and guide them through consumer rights processes.

Time Commitment:8-12 hours/month
Location:Islamabad, Lahore, Karachi
Required Skills:
Legal KnowledgeDocumentationClient Support
Apply for This Role
💧

Water Quality Monitor

Monitor water quality in communities and help maintain clean water access projects.

Time Commitment:6-10 hours/month
Location:Rural Areas
Required Skills:
Technical SkillsData CollectionCommunity Relations
Apply for This Role
📱

Digital Outreach Coordinator

Manage social media campaigns and digital awareness initiatives for consumer rights.

Time Commitment:12-20 hours/month
Location:Remote/Any City
Required Skills:
Social MediaContent CreationDigital Marketing
Apply for This Role

What Our Volunteers Say

Ayesha Rahman

Ayesha Rahman

Community Health Advocate

Lahore2 years

"Volunteering with CRC has been incredibly rewarding. I've helped improve healthcare access for over 500 families in my community."
Hassan Ali

Hassan Ali

Legal Aid Assistant

Islamabad1.5 years

"The legal training provided by CRC helped me assist dozens of consumers in resolving their disputes. It's making a real difference."
Fatima Sheikh

Fatima Sheikh

Digital Outreach Coordinator

Karachi3 years

"Through digital campaigns, we've reached over 100,000 people with consumer rights awareness. The impact is incredible!"

Ready to Make a Difference?

Join hundreds of volunteers across Pakistan who are fighting for consumer rights and creating positive change in their communities.

Have questions? Email us at: [email protected]

Awards & Recognition

Our commitment to excellence and impact has been recognized by leading organizations across Pakistan and internationally.

6+

Major Awards

4

Certifications

50+

Media Features

10+

International Partnerships

Certifications & Memberships

ISO 9001:2015 Certification

Quality Management System certification for our organizational processes

2023
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UN Global Compact Member

Committed to sustainable development goals and responsible business practices

2022
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Pakistan Centre for Philanthropy Certified

Verified for financial transparency and effective program implementation

2023
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SECP Registered NGO

Officially registered with Securities & Exchange Commission of Pakistan

2019
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Most Recent Achievement

Excellence in Consumer Protection 2024

Ministry of Commerce & Trade, Pakistan

"CRC has demonstrated exceptional commitment to consumer rights protection, setting new standards for advocacy organizations across Pakistan. Their innovative approaches and measurable impact make them a model for other NGOs."

Pakistan's Leading Consumer Rights NGO

Media Coverage & Recognition

50+

News Articles

25+

TV Interviews

100+

Social Media Features

Our work has been featured in leading Pakistani and international media outlets, highlighting our impact on consumer rights protection.

Dawn NewsExpress TribuneGeo NewsARY NewsThe News InternationalBBC Urdu

Latest News & Updates

Stay informed about our latest initiatives, project updates, and impact stories from across Pakistan's consumer rights movement.

All (4)
Campaigns (0)
Projects (1)
Healthcare (1)
Awards (1)
Consumer Protection (1)
New Water Filtration Plants Bring Clean Water to 10,000 Families
Featured
🏗️Projects

New Water Filtration Plants Bring Clean Water to 10,000 Families

Three new water filtration plants installed in Karachi South district are now providing safe drinking water to underserved communities, significantly reducing waterborne diseases.

📅 March 10, 2024⏱️ 4 min read✍️ Dr. Ayesha Rahman
Read Full Article
CRC Receives Excellence Award from Ministry of Commerce
Awards
🏆February 28, 2024

CRC Receives Excellence Award from Ministry of Commerce

Consumer Rights Commission has been honored with the Excellence in Consumer Protection Award 2024 by the Ministry of Commerce & Trade, Pakistan.

⏱️ 3 min read✍️ CRC Leadership
Read More
Mobile Health Clinics Reach Remote Villages in KPK
Healthcare
🏥February 20, 2024

Mobile Health Clinics Reach Remote Villages in KPK

Our mobile healthcare program has successfully provided medical services to 50 remote villages in Khyber Pakhtunkhwa, serving over 5,000 patients.

⏱️ 5 min read✍️ Mobile Clinic Team
Read More
Food Safety Standards Enhanced in Major Markets
Consumer Protection
🛡️February 15, 2024

Food Safety Standards Enhanced in Major Markets

CRC's food safety inspection program has improved quality standards in 100+ food establishments across major cities, ensuring consumer protection.

⏱️ 4 min read✍️ Food Safety Team
Read More

Stay Updated

Subscribe to our newsletter to receive the latest updates about our projects, campaigns, and consumer rights news directly in your inbox.

We respect your privacy. Unsubscribe at any time.

Contact CRC

Need help with consumer rights issues? Have questions about our services? Get in touch with our team - we're here to help protect your rights.

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Phone Support

0331-8889924

Available 24/7 for urgent consumer rights issues

Contact Now →
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Email Support

Get detailed responses within 24 hours

Contact Now →
💬

WhatsApp

+92 331 8889924

Quick messages and document sharing

Contact Now →
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Head Office

Islamabad, Pakistan

Visit us for in-person consultations

Contact Now →

Send us a Message

🚨 Emergency Consumer Rights Support

For urgent consumer rights violations requiring immediate attention:

🕒 Office Hours

Monday - Friday:9:00 AM - 6:00 PM
Saturday:9:00 AM - 2:00 PM
Sunday:Closed
24/7 Emergency Support Available

Follow Our Work

Stay updated with our latest consumer rights initiatives:

Our Office Locations

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Islamabad

Head Office
📍 Address:

Plot 15-A, Sector G-8/1, Islamabad, Pakistan

📞 Phone:

0331-8889924

🕒 Hours:

Mon-Fri: 9:00 AM - 6:00 PM, Sat: 9:00 AM - 2:00 PM

🛠️ Services:
Legal ConsultationComplaint RegistrationVolunteer CoordinationAdministrative Services
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Lahore

Regional Office
📍 Address:

Office 304, Johar Town, Lahore, Punjab

📞 Phone:

042-35123456

🕒 Hours:

Mon-Fri: 9:00 AM - 5:00 PM, Sat: 9:00 AM - 1:00 PM

🛠️ Services:
Healthcare AdvocacyLegal AidCommunity OutreachTraining Programs
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Karachi

Regional Office
📍 Address:

Suite 201, Clifton Block 2, Karachi, Sindh

📞 Phone:

021-35876543

🕒 Hours:

Mon-Fri: 9:00 AM - 5:00 PM, Sat: 9:00 AM - 1:00 PM

🛠️ Services:
Water Quality MonitoringConsumer ProtectionLegal SupportCommunity Programs
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